FAQs

Landscape Brothers Frequently Asked Questions

 

If you have a question that isn't answered in the FAQs below, feel free to get in touch with us and we'd be happy to address any queries or landscaping projects you have planned.

Q?

Do I need a landscape design?

A.

Ask yourself a question. Am I prepared to entrust my hard-earned money to someone without any plan or particular vision of how it will be spent?

Even the most straightforward design will allow your needs to be better determined, the work to be planned effectively, and disappointment to be avoided. It is essential if you intend to invest a more considerable sum of money in your garden and want it to be used sensibly.

Even if you do not have enough resources to fulfil your garden landscaping dreams, it is still better to have a master plan and break the work down into stages. This will ensure a consistent and satisfactory end result, even if you had to employ different contractors throughout the project.

Q?

Is it possible to design only part of the garden?

A.

Yes. In many cases, the requirement is only to redevelop a section of the property, such as a large patio/entertaining area, outdoor kitchen area, driveway, vegetable garden, etc.

We are also happy to prepare a design that can be implemented in stages. Typically, the minimum value of the project we work on starts around £5k (if it's an individual structure) or around £10k (if it's complete garden redevelopment).

Q?

Will you work to my vision?

A.

Our designer will create plans based on your preferences, needs and likes and any other information gathered by our consultant during the initial meeting and survey.

Having said that, we have developed our own style over the years and will recommend solutions and materials that we believe are consistent with our values and knowledge.

Q?

Can you supply plants? Do you guarantee your plants?

A.

Yes, we work with many suppliers (locally and around the UK) and therefore can supply almost any selection of plants described in our planting design.

A one-year, one-time replacement warranty exists for all plants supplied and installed by Landscape Brothers. It is the owner's/client's sole responsibility to ensure adequate watering and maintenance of all plant material after installation and during the warranty period.

Q?

How do I hire Landscape Brothers?

A.

We created a straightforward online system to book a consultation with us and start the process. We will need some basic information about your project and preferences; based on that, our online tool will estimate a starting budget for your project.

Q?

What can I expect from the consultation visit?

A.

Our consultant will typically need about one hour of your time to discuss your needs and requirements and then give their best advice on the landscaping of your garden.

The main goal of the meeting will be to establish the most practical layout of the garden, type of materials, overall style and budget to ensure that the solutions they propose are the best value for money. After the first consultation, you will receive a summary of the meeting and a brief proposal by email to ensure we understand your requirements. We will provide you with current fees for a detailed design.

Q?

On average, how long does it take to complete a project?

A.

It depends on the scale of the project. Smaller projects can be implemented within a few days; larger projects can last up to a month. Building a medium size garden on average takes up to two weeks to complete.

Q?

Will the landscapers need access to my home, and will I need to provide anything?

A.

No, but we will need access to electricity and water to carry out the work specified in the quotation. Our team will also require reasonable access to the garden, space on the driveway (or other available space) to store skip and materials.

Q?

What happens if I want to make alterations during the build?

A.

Yes, we are happy to make changes during the project as we realise our client's vision and requirements may change as they see the garden developing.

Any additions or alterations to the schedule or the project specification will be subject to review and if necessary additional payments (towards additional materials or labour costs).

Q?

Will you stay on my project until completion?

A.

Yes. We aim to give you a precise time scale indicating when the project will start and be completed. On some rare occasions, depending on the nature of the works, we may need to leave the project for a few days, i.e., give concrete time to harden before continuing other installations or due to an unexpected delay in the delivery of material. In all cases, you will be informed about such situations in advance.

Q?

Can we sign a contract before starting the project?

A.

Yes. We recommend signing a contract before starting any work.

Our quotes contain the terms of the business and are presented so that they can be signed and become a contract. There is nothing better than transparency and clear rules which have been agreed on and signed by both sides. In this way, everyone knows what to expect and what to do in the case of any misunderstanding.

Q?

Who are you?

A.

Landscape Brothers is a local, award-winning family-run landscaping business that was established in 2008. Landscape Brothers provide complex services from conceptual design to landscape construction and aftercare programs, for which they hire the most talented landscapers and designers.

Q?

How long have you been in business?

A.

We've been running our landscaping business since 2008.

Q?

Where do you cover?

A.

We provide our services around:

  • Fife
  • Lothians
  • Stirlingshire
  • Perthshire and Kinross
  • The surrounding areas of central Scotland.

Most of our projects are within a 45-minute drive from Kirkcaldy, where our main offices are currently located.

Q?

What services do you provide?

A.

We provide a range of complex services beginning from conceptual design to landscape construction, including:

Q?

Are you fully insured?

A.

Yes. We have liability and employers insurance in place. Copies of certificates can be presented on request.

Q?

How many landscapers do you employ? Do you use Subcontractors?

A.

We employ around ten professional landscapers on a regular basis. We also use subcontractors - mainly for our ground maintenance and more specialised jobs like installing wrought iron railings, stone masonry, or outdoor lighting.

Q?

Do you have references available?

A.

We display all testimonials which we have received from our clients on our website. You can also find us on Trusted Trader and see the recommendations sent directly from the clients. Written references can be provided on request.

Q?

Do I have to pay for a garden design?

A.

Yes, most landscaping projects will require a detailed design. If it's agreed that your project needs one, a fee starting from £400 will apply (including Concept, followed by 2D drawings, 3D visuals and a Planting Plan, and revisions based on your feedback).

Q?

How is the cost for your services calculated? Do you work to a budget?

A.

Our plans and quotes are based on the budget discussed and agreed upon between our clients and our consultant. Currently, our quotes are valid for three months. We always include the cost of materials, labour and any other items required to deliver the project.

Q?

Does the price include all the materials needed?

A.

The price for work presented in a quotation includes all materials and labour.

Q?

Do we need to pay a deposit?

A.

Due to the pandemic, lockdowns and Brexit, market volatility has led to slowing world production and difficulty in importing goods, coinciding with higher demand for most materials used for landscaping, building, and gardening. Henceforth, we are obliged to request a deposit towards the cost of materials for any project that has been booked with us.

This will be a percentage of the overall cost of materials calculated for pre-ordered products: most timber products, some paving materials, made-to-order products, or those imported from abroad.

Q?

How much does landscaping / a garden makeover cost?

A.

We often get asked this question, and as with the cost of a house or a car, it's just as hard to answer it without knowing the context. Everything depends on the size, design complexity and materials used.

Therefore, the landscaping of a medium-sized garden may cost anything from £10000 to £50000 and more. That is why it is essential to determine what you want to achieve and how much you are willing to spend at the design stage. This will allow the efficient use of space, the appropriate selection of materials and thoughtful spending. There is nothing worse than unplanned, clueless actions without precisely determined goals. They usually cost twice as much and yield terrible results.

Some sources say that to design and landscape the whole area around the house correctly, you need to spend around 5-10% of the value of the home.

Hard landscaping (paving, walls and joinery) is more expensive than soft landscaping (turfing, planting), so adjusting the ratio of those can make a significant difference.

The easiest way to calculate a rough budget for your project is to use our LANDSCAPING BUDGET CALCULATOR.

Q?

What type of payments do you accept?

A.

We accept cash, bank transfers, direct debit, debit and credit cards.

Q?

Do I need any special planning permission?

A.

It depends on the project, but in most cases, planning permission is not needed to complete the landscaping of the garden.

The client will be responsible for applying for planning permission if required (i.e., your property is in a conservation area, you are planning to include larger structures in your garden).

Q?

What is the best time of year to hire a landscaper?

A.

Some aspects of landscaping projects are better completed at certain times of the year, but we generally implement work throughout the year. It is important to remember that companies that provide high-quality service are in demand and would typically work on a three to six months lead time.

Q?

How will landscaping affect my neighbours?

A.

We always aim to minimise any distribution caused by the work being carried out and communicate with your neighbours when appropriate. Our team will keep the site safe and tidy throughout the project.

Q?

Will we have a guarantee for the work performed?

A.

Yes, we provide a five-year warranty for all workmanship performed by Landscape Brothers.

Q?

Does landscaping add value to the house?

A.

There are many indications that a well-designed and landscaped garden may increase the value of a house and help to sell it quicker. A nice garden can add up to 20% to a home's worth. Some sources even claim that every £1000 invested in landscaping increases the value of a property by £2000.